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Touch screen not working after update

Posted: October 5th, 2018, 10:06 am
by johntytherleigh
Morning All!

Recently purchased a 12v64 2nd hand and went through updating everything, Bios, newest version of windows annnnnnd now the touch screen and cameras both have issues...

Touchscreen not responding to any touch input
Both Camera's not responding - Error messages regarding power in windows device manager.

If anyone has the time could they please take a pic or let me know the settings on their bios for the following items under advanced then system component - wondering if the bios update has changed what kit it thinks it has installed pretty sure its not a hardware issue as was all working pre the updates.

The items I need are -

Touchpanel
Rear camera
Front camera
blue tooth
Gravity sensor
light sensor
Triaxial Gyroscope sensor

Massive thanks to anyone who could!!

Re: Touch screen not working after update

Posted: October 12th, 2018, 1:40 am
by johntytherleigh
anyone?

Just the touch screen and camera models would be a great start!

Many thanks

Re: Touch screen not working after update

Posted: October 12th, 2018, 3:37 pm
by DerekGL4
Hi johntytherleigh

Here's what I've got for my 12x64:

Touchpanel [FocalTech]
Rear camera [GC2355_2355]
Front camera [GC2355_2355]
blue tooth [AP6255(BCM2EA4)]
Gravity sensor [Gsensor4 KXJO for KXTJ2_1009 for win10]
light sensor [Disable Light Sensor]
Triaxial Gyroscope sensor [Disable GYRO Sensor]

Hope that helps :-)

Derek.

Re: Touch screen not working after update

Posted: October 27th, 2018, 9:27 am
by johntytherleigh
Thanks bud,

massively appreciate your post!

Just now a question of trying to get everything working! Both cameras are recognised but error in win 10 with

This device cannot start. (Code 10)

STATUS_DEVICE_POWER_FAILURE

and touchscreen not showing in device manager, a random device called IC2 HID DEVICE which has error

This device cannot start. (Code 10)

A request for the HID descriptor failed.