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Slow broadband download speed

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Slow broadband download speed

Postby Hobbers81 » December 21st, 2016, 12:26 am

Hi everyone, I have recently purchased a Linx 1010 with the intention of my son using it for online gaming (Roblox, Happy wheels, Slither.io that sort of thing) I have the VIVID 200 broadband contract with Virgin media and regularly get 180-200 Mbps download speed on Lenovo laptop, iPhone and iPad but less than 30 Mbps on the Linx 1010, any suggestions why?
Hobbers81
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Posts: 1
Joined: December 21st, 2016, 12:20 am
Linx Tablet: Linx 1010
Retailer: Staples
Windows Version: Windows 10 Home

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Re: Slow broadband download speed

Postby tbeard » December 22nd, 2016, 2:36 pm

Hi,

Your Virgin router is probably giving out 2 WiFi networks a 2.4GHz and a 5GHz, which one are you connected to? I'm wondering if your other device's are connecting to the 5GHz one and your Linx tablet is connecting to the 2.4GHz.

Might be worth checking on your other devices and see if the SSID is exactly the same, and then check the one your tablet is connected to.

Cheers,
TBeard
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Posts: 43
Joined: August 9th, 2016, 2:38 pm
Linx Tablet: Linx 1010 Light
Retailer: 3Monkeys
Windows Version: Windows 10 Home


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