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Touchscreen has stopped working

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Touchscreen has stopped working

by DrAce » October 7th, 2016, 1:54 pm

The touch screen on my Linx 810 has just stopped working. I've used a USB mouse and keyboard to access the device and device manager shows no errors. The latest update looks a little odd: FUJITSU LIMITED driver update for System Firmware - are these devices manufactured by FJ?

Any tips on where to start resolving this?

thx
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Re: Touchscreen has stopped working

by F0LLETT » October 7th, 2016, 8:25 pm

DrAce wrote:The touch screen on my Linx 810 has just stopped working. I've used a USB mouse and keyboard to access the device and device manager shows no errors. The latest update looks a little odd: FUJITSU LIMITED driver update for System Firmware - are these devices manufactured by FJ?

Any tips on where to start resolving this?

thx


Do a search, some one posted solution to this a few weeks back.
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Re: Touchscreen has stopped working

by DrAce » October 8th, 2016, 9:11 am

Do a search, some one posted solution to this a few weeks back.


Is that the one in the Lind 8 forum about touch screen not working after a reset? I read through that but it didn't seem to help. Also, the touch screen doesn't seem to work with the BIOS screens hence the FJ firmware question. Do you have an 8/810 and if so can you confirm whether you received the FJ update?

Thx
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Posts: 3
Joined: October 7th, 2016, 1:47 pm
Linx Tablet: Linx 810
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Windows Version: Windows 10 Home

Re: Touchscreen has stopped working

by F0LLETT » October 9th, 2016, 7:53 am

DrAce wrote:
Do a search, some one posted solution to this a few weeks back.


Is that the one in the Lind 8 forum about touch screen not working after a reset? I read through that but it didn't seem to help. Also, the touch screen doesn't seem to work with the BIOS screens hence the FJ firmware question. Do you have an 8/810 and if so can you confirm whether you received the FJ update?

Thx


Hi,

Sorry, miss read your first post. It appears you have same issue as linx 7 and 10 users. However there tablets were bricked by last windows update.
Are you able to use keyboard in UEFI? if so, you could try and get the BIOS file from Linx to reflash and try and fix.
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Re: Touchscreen has stopped working

by DrAce » October 9th, 2016, 8:15 am

Are you able to use keyboard in UEFI? if so, you could try and get the BIOS file from Linx to reflash and try and fix.


Hi, yes I can get to the UEFI settings - will try contacting Linx for the BIOS file
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