adamk357 wrote:Yep right here:
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Wow, thank you!
OK, I E-Mailed them:
How would one go about replacing the battery? Exactly what battery resides within these devices? (particularly the 7” iteration) Lastly, should the battery fail, and if there is no way for the consumer to replace it, what can we then do?
Thank you for your time.
Well, they got back to me some time this morning. Completely useless and somewhat stupid response:
Please advise the product?
Not only does that barely make sense, but she should already know what product I'm referring to (if that's what she's asking) since Linx make tablets and that's kinda sorta the only damn thing posted on their website, the Linx 7", 8", and 10". I'm hardly gonna contact Microsoft to ask how to fix an Apple computer. ¬_¬
Another update. I made it clearer what product I was referring to, but got this unfortunate reply:
Batteries are not available for the units as they are sealed units
I've now said:
So then what happens when the batteries die? Do we take the device back to the shop from which we purchased it, and receive a replacement?
It's not looking promising, so far. :\ I have to admit, the responses I'm getting are very informal and unprofessional - not even basic letter format. The person's English is also not fantastic. I don't know, ... in a professional setting, I think being able to effectively communicate in a professional manner is very important, but maybe that's just me.