shamas wrote:I have just bought my Linx 7 from 'Buyur' via Amazon and it seems to be working fine but when I click on the 'Office' icon I get a screen saying "Sorry-this offer has expired"- has anyone else had this problem ? I still have OS 8.1 on it so that can't be the cause. I have contacted MS and Exertis who have said that the Retailer (Buyur) are responsible but Buyur are refusing to take the responsibility. The free 'Office' is actually stamped on the box itself (and part of it) so should MS or Exertis be responsible (as there is no expiry of the offer mentioned on the box) ? What should I do ?
Neither Exertis or Microsoft are responsible. "Buyur" is responsible, the device you've been given has already been turned on at least 6 months ago, hence why you're getting that error.
If the listing on amazon states you've got Office 365 there, i'd open an A to Z Guarantee Claim!